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Adobe employs these helper utilities because their downloads are usually large – multiple gigabytes – and download managers can help correct for unreliable Internet connections, and resume a download after it has been paused or unexpectedly broken.Go to "Program Files," select "Common Files" and choose "Adobe." Locate the folder "Adobe PCD" and the sub-folder "Cache." Delete any files labeled "" These files hold registration and serial number information.The serial number on all your Adobe products will need to be re-entered again when you install or open the software.Some early adopters are experiencing problems installing their new copy of Adobe CS3.If you tested the public beta version of Photoshop CS3 on your computer you will see the following cryptic error when you try to install the full version: If you need to remove the Photoshop CS3 beta on a Mac, the easiest way is to use an uninstaller that is probably already tucked away in your Utilities folder (Applications/Utilities/Adobe Installers).They link directly to the same original and authentic program installers stored on Adobe’s servers, but without having to going through any of their intermediary download managers or interfaces.And as a side bonus, they will give you backup copies of the offline installers for the Adobe software you use and rely on every day, as well as allow you to download the software on one computer but install on another.In this case, you must go to the Adobe help website and follow the prompts to report the problem. If previous methods do not work to get rid of registration information about the Adobe software, a last effort would be completely reinstalling your operating system.When this occurs the hard drive will be completely erased, so if you choose this method, back up any needed files using an external hard drive or other source.The tool will automatically run and remove all of the files from your computer.Restart the computer if needed and follow the software installation instructions if you are upgrading your Adobe products.